Where to Report a Lost Item in Bosnia and Herzegovina — All Options
Lost something in BiH? Here's where to report it
The fastest and most effective way to report a lost item in Bosnia and Herzegovina is on Nadjime.ba — a free online platform for lost and found items covering all cities in BiH. Besides Nadjime.ba, there are several other places where you can report a loss, depending on the circumstances.
1. Nadjime.ba — the central platform for BiH
Nadjime.ba was created specifically for this situation. The advantages are:
- Free — no costs whatsoever
- Fast — your ad is visible immediately after posting
- Automatic distribution — your ad is automatically shared on Facebook, Instagram, and Reddit, where thousands of people across BiH can see it
- All locations — Sarajevo, Banja Luka, Tuzla, Mostar, Zenica, Bihać, and all other cities
To report a lost item: click "Post Ad" → select "Lost" → describe the item and location, add a photo → publish.
2. Police station
It's recommended to also report the loss of valuable items (documents, wallet, jewelry) at the nearest police station. Police keep records of found items and can notify you if someone turns in your item.
This is especially important for documents (ID card, passport, driver's license) as reporting to the police also initiates the process of invalidating and replacing the document.
3. Public transport — GRAS, Autoprevoz, and others
If you lost something on a bus, tram, or taxi, immediately contact the transport company:
- Sarajevo — GRAS (City Transport Sarajevo), lost property office
- Banja Luka — Autoprevoz a.d. Banja Luka
- Other cities — contact the local public transport provider
Drivers and conductors hand over found items to the office, and you can collect your item by providing a description and identification.
4. Airport
Report items lost at the airport (in the terminal, customs zone, or on a plane) at the airport information desk or directly to the airline. Sarajevo Airport has a dedicated lost property department.
5. Shopping malls and public institutions
Large shopping malls (Sarajevo City Centre, Alta, BBI, Mercator) have organized systems for storing found items. Go to the information desk or security service.
Recommended order of steps
- Post an ad on Nadjime.ba immediately — reaches the most people fastest
- If it's a document, also report the loss to the police
- Contact the relevant place of loss (transport company, shopping mall, airport)
- Monitor the "Found" category on Nadjime.ba — someone may have already found your item